This privacy policy explains how Focus Frame handles personal data for website visitors and people who ask about our photography services. It covers contact inquiries, booking-related communication, basic website security, and limited cookie use.
We may collect your name, email address, phone number if you provide it, your inquiry message, shoot requirements, and preferred date and session details. We also process limited technical data such as server request metadata and browser or device information.
We receive data when you submit a contact form, send an email, call us, or use a planning call. Technical data is collected automatically when you visit the website, and we may also keep records needed to respond to your inquiry and confirm the booking process.
We use essential cookies to keep the website working and preference cookies to remember your privacy choices. We do not state that analytics or marketing cookies are active unless that changes and is reflected in this policy.
We use only essential cookies needed for site operation and cookies that remember privacy preferences. You can block or delete cookies through your browser settings, but some parts of the site may not work as intended if essential cookies are disabled.
We process personal data to answer contact requests, review event details, confirm booking arrangements, manage website security, and deliver the technical parts of the service. We also use limited information to keep records, handle follow-up communication, and meet legal or accounting obligations where needed.
Where we use outside support for website hosting, communication handling, or similar operational tasks, those parties are expected to use the data only for the agreed purpose and to keep it confidential. We do not describe broader sharing unless it is necessary for the service or required by law.
We may share personal data with service providers that help us operate the website, manage communications, or support technical delivery. We may also disclose information if required by law, to respond to a valid legal process, or to protect our rights, users, or systems.
You may ask to access, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows it. If we need to keep some information for legal, security, or recordkeeping reasons, we may not be able to remove it immediately.
To make a privacy request, use one of the contact methods listed below and describe what you want us to do. We may ask for enough information to verify the request and locate the relevant records before we respond.
Inquiry records are kept while we are handling the request and for a practical period after that in case we need to follow up. Booking and service records are kept for operational, accounting, and legal purposes, then deleted or anonymized when they are no longer needed.
If we make material changes, we will update the policy on this page and use reasonable steps to make the change visible. The date of the latest version should be checked before you submit new information.
